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The dongle is correctly plugged in and a printer is connected, but the printer is either off-line or not switched on, when EZChrom was started. If this is the case then EZChrom sometimes does not see the license information on the dongle and therefore runs in Demo Mode.

Download Ezchrom Elite 3. Solution: Ensure that the connected printer is switched on and on-line. No printer driver has been installed. This sometimes can cause EZChrom not to see the license information in the dongle. Solution: Ensure a printer driver has been installed on the PC in question. The dongle has become damaged internally and the license information can not be accessed by EZChrom. Who is online. In total there are 17 users online :: 0 registered, 0 hidden and 17 guests based on users active over the past 5 minutes Most users ever online was on Tue Sep 18, am Users browsing this forum: No registered users and 17 guests.

Latest Blog Posts from Separation Science. Gas Chromatography. I have a problem which I don't understand. I have export enabled, selected the data for export, specified a data path for the file and it worked, the data file is in the specified location. Then I specify another path which exists and nothing happens, no file! When I change back to the previous data location it still does not work.

What is going wrong, or just another bug in EXChrom 3. Silly question, but did you do a reprocess after changing the path? Because export will only happen after a reprocess. There is no bug as it worked the first instance. Did you remove the previous exported data files or were these still present? Previous topic. Next topic. Who is online. In total there are 17 users online :: 0 registered, 0 hidden and 17 guests based on users active over the past 5 minutes Most users ever online was on Tue Sep 18, am Users browsing this forum: No registered users and 17 guests.

Latest Blog Posts from Separation Science. Site Search the Community User. Technical Areas More. Chromatography Software. Belarc Advisor for PC Profiling. Calculate date and time differences - Save date and time in IR.

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